Terms of Service
The rules for using Listub
Last updated: July 27, 2026
1. Acceptance of These Terms
These Terms of Service ("Terms") govern your use of the Listub mobile apps, the Listub web app, the Listub desktop apps, and the Listub website (together, the "Service"), operated by Galveo GmbH, Aachener Str. 37, 50674 Cologne, Germany ("Listub", "we", "us"). By creating an account or using the Service, you agree to these Terms and confirm that you meet the age requirement in section 3. If you do not agree, please do not use the Service.
2. The Service
Listub is an organization app that brings lists, plans, and documents together in one place. It offers a growing collection of modules (such as shopping lists, tasks, travel plans, documents, trackers, and more) organized in rooms that can be kept private or shared with other users for real-time collaboration, plus optional community features. The Service is available on iOS, Android, the web, and as desktop apps. We continuously develop the Service and may add, change, or remove individual features, modules, or limits at any time. Where a change would materially reduce functionality you have paid for, we will give you reasonable advance notice.
3. Your Account
You must be at least 16 years old (or the minimum age of digital consent in your country, if higher) to create an account and use the Service. By using the Service you represent that you meet this minimum age and have the legal capacity to enter into these Terms. You agree to provide accurate information during registration, to keep your login credentials confidential, and to notify us promptly if you suspect unauthorized access to your account. You are responsible for all activity that happens under your account. Each account is personal to you; account sharing is prohibited. You may log in from multiple devices subject to your plan's device limit. Optional protections such as email-based two-factor authentication and passkeys are available free of charge in your account settings; you are responsible for keeping access to your email account secure.
4. Plans, Subscriptions and Billing
Listub offers a free Basic plan and paid Premium and Family plans. The exact features and limits of each plan (such as the number of rooms, entries, devices, storage, and AI usage) are shown in the app and on our website, may vary by region, and may change for the future; limits applicable to you at the time of purchase remain in place for the paid period you have already bought. Paid plans renew automatically at the end of each billing period (monthly or yearly) until cancelled. You can cancel at any time through the subscription settings of the platform where you purchased; you keep your paid features until the end of the current billing period. Cancellation takes effect at the end of the period already paid for; amounts already paid are non-refundable except where the law or the applicable store's refund policy provides otherwise. Prices may change for future billing periods. If a price increase affects your existing subscription, we will inform you in advance and you can cancel before it takes effect. Free trials or promotional prices, where offered, automatically convert to the regular price at the end of the trial or promotional period unless you cancel before then. Promotional offers may be limited in time and availability and may be changed or withdrawn for the future at any time. The Service may also offer one-time purchases (for example additional rooms or AI usage boosts). These are applied to your account upon payment and are non-refundable except where required by law.
5. Store Purchases (Apple and Google)
Purchases on iOS are billed by Apple through your Apple Account, and purchases on Android are billed by Google through Google Play. Payment is charged at confirmation of purchase; subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage and cancel store subscriptions in your device's subscription settings (App Store or Google Play). Refunds for store purchases follow the respective store's refund policy and must be requested from the store. Purchases on the web and desktop are processed by Paddle as our Merchant of Record; Paddle's checkout terms apply to those purchases, and we do not receive or store your full payment card details on any platform. If you downloaded the app from the Apple App Store, the following applies: these Terms are an agreement between you and Galveo GmbH only, not with Apple. Apple is not responsible for the Service or its content and has no obligation to provide any maintenance or support for it. In the event of any failure of the app to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price of the app (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. Apple is not responsible for addressing any claims relating to the app or your use of it, including product liability claims, legal or regulatory claims, and consumer protection claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government list of prohibited or restricted parties.
6. Downgrades, Archiving and Data Deletion
If your paid plan ends (through cancellation, expiry, or leaving a family plan), your account switches to the free Basic plan. Server-side content beyond the free plan's limits is archived, not deleted. For about 180 days you can resubscribe and get everything back as it was, or continue on the free plan within its limits and restore archived rooms one at a time up to the free limit. After this period, archived content and its uploaded files are permanently and irreversibly deleted. We will not be able to recover content after this deletion, and we are not liable for content deleted after the archiving period has expired. A room you move to trash is permanently deleted about 30 days later unless you restore it. You are responsible for exporting or backing up any content you want to keep before it is deleted; the app provides export and backup functions for this.
7. Your Content
Everything you store in Listub (lists, notes, documents, images, and other content) remains yours. You grant us the non-exclusive, worldwide, royalty-free technical license required to host, store, process, back up, reproduce, and display your content for the sole purposes of operating, providing, securing, and improving the Service for you and the people you choose to share it with. For content you make public (section 8), this license includes displaying it publicly for as long as you keep it public. We do not sell your content or use it for advertising. You are solely responsible for the content you store and share, and you confirm that you have the necessary rights to it. We do not monitor user content, but we may remove or block content that violates these Terms or applicable law once we become aware of it, and we may suspend the responsible account.
8. Sharing, Community and Public Content
When you share a room, its members can see and, depending on their permissions, edit the content of that room in real time. You decide whom you invite and what you share; as a room owner you can manage members and permissions. Activity in shared rooms is recorded in the room's activity log, visible to its members. Members are responsible for their own contributions. Some features are optionally public: a public profile, community posts, and share links (for example for wishlists or tracker lists). Anything you make public can be seen by anyone, including people without a Listub account, and may be cached by our infrastructure. You can disable public sharing or revoke share links at any time in the app. We may feature, rank, or group public content within the Service's community areas, and we may remove public content at our discretion, particularly when it violates these Terms.
9. Acceptable Use
You agree not to misuse the Service. In particular, you may not: store, share, or publish content that is unlawful, infringes the rights of others (including intellectual property rights), or is abusive, harassing, hateful, pornographic, or otherwise inappropriate; harass, threaten, or send unwanted messages or invitations to others; use the Service to send spam or engage in fraudulent or deceptive practices; attempt to gain unauthorized access to the Service, other users' accounts, or our systems; interfere with or disrupt the Service, probe or test its security without our written permission, or circumvent usage limits, plan limits, or technical restrictions; access the Service by automated means (such as scraping or bulk requests) outside the app's intended interfaces; or reverse engineer, copy, resell, or commercially exploit the Service or any part of it, except where the law permits this despite this clause. We may suspend or terminate accounts, remove content, and revoke access to individual features in the event of serious or repeated violations of this section. In such cases, fees already paid are refunded only where required by law.
10. Lumi AI Assistant
The Service includes an AI assistant ("Lumi") that can create and modify entries and answer questions based on your requests. AI-generated content can be inaccurate or incomplete; it is provided for convenience only and is not advice of any kind. Please review important results before relying on them - you are responsible for how you use AI output. AI usage is subject to fair-use limits depending on your plan, and we may adjust these limits or the underlying AI models at any time. You may not use the AI features to generate unlawful or harmful content.
11. Referral and Affiliate Programs
We may offer referral rewards and an affiliate program. Referral rewards (such as discounts or feature unlocks) have no cash value, cannot be combined with other promotions unless stated, and expire with your account. Participation in the affiliate program requires approval and compliance with applicable laws and advertising standards; commission terms are described in the affiliate dashboard, and refunds or chargebacks by referred users reduce the related commissions accordingly. Abuse of either program (including self-referrals, fake accounts, or misleading promotion) results in forfeiture of rewards or commissions and may lead to account termination. We may modify, suspend, or discontinue these programs for the future at any time.
12. Third-Party Services and Content
The Service relies on third-party providers (such as payment processors, app stores, cloud hosting and storage, push-notification services, and AI infrastructure) and displays licensed third-party catalogue data in some modules (for example film, series, and book information; the film and series data is provided by TMDB, and this product uses the TMDB API but is not endorsed or certified by TMDB). The Service may also contain links to external websites, including links inside content that other users share with you. We are not responsible for the content, availability, or practices of third parties; your use of third-party services is subject to their own terms and policies.
13. Availability
We work hard to keep the Service available, and the Service creates regular cloud backups. However, we cannot guarantee uninterrupted, error-free operation; maintenance windows, updates, and outages can occur, and the Service may be temporarily unavailable for reasons outside our reasonable control (such as failures of third-party infrastructure, networks, or app stores, or force majeure events). The free plan is provided as-is as a voluntary, revocable service to the extent permitted by law.
14. Termination
You can stop using the Service and delete your account at any time in the app. Deleting your account cancels any active subscription billed by us for the future and starts a 30-day recovery window, after which your account and data are permanently deleted (see our Privacy Policy for details). Deleting the app from your device does not cancel a store subscription - cancel it in the App Store or Google Play. We may suspend or terminate your access with immediate effect if you materially violate these Terms, if we are required to do so by law, or in the event of serious abuse of the Service. We may also discontinue the Service or parts of it; in that case we will give you reasonable advance notice so you can export your data, and we will refund any prepaid fees for the period after discontinuation on a pro-rata basis.
15. Warranty and Limitation of Liability
The Service is provided with the care of a prudent business. To the extent permitted by law, we are liable without limitation only for intent and gross negligence, for injury to life, body, or health, and under mandatory statutory liability (including the German Product Liability Act). For slight negligence we are liable only for breaches of essential contractual obligations (obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose fulfilment you regularly rely), and in that case our liability is limited to the damage foreseeable and typical for this type of contract. Except in the cases of unlimited liability above, our total liability for all claims arising from or related to these Terms is limited to the amounts you paid us in the twelve (12) months preceding the event giving rise to the claim. We are not liable for indirect or consequential damages, lost profits, or loss of data to the extent the loss could have been avoided by using the export and backup functions the Service provides. These limitations also apply in favor of our legal representatives and agents.
16. Indemnification
If a third party raises claims against us because of content you stored, shared, or published, or because of your use of the Service in violation of these Terms or applicable law, you will indemnify us against these claims and reimburse the reasonable costs of our legal defense, unless you are not responsible for the violation. This does not apply to consumers where mandatory law provides otherwise.
17. Feedback
If you send us suggestions, ideas, or feedback about the Service, we may use them to improve and develop the Service without restriction or obligation to you. This does not apply to your content (section 7), which remains yours.
18. Changes to These Terms
We may update these Terms from time to time, for example when we introduce new features, change our offering, or need to reflect legal changes. For material changes we will notify you in advance (for example by email or in-app notice) at least 14 days before they take effect. If you do not agree with a change, you can stop using the Service and delete your account before the change takes effect; if you continue to use the Service after the changes take effect, the updated Terms apply. Changes do not affect fees already paid for the current billing period.
19. Governing Law and Jurisdiction
These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, the mandatory consumer protection rules of your country of habitual residence remain unaffected. If you are a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction is Cologne, Germany.
20. Language
These Terms are provided in several languages for convenience. In case of any discrepancy between language versions, the English version prevails.
21. Miscellaneous
These Terms constitute the entire agreement between you and us regarding the use of the Service. If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect. You may not assign or transfer your rights under these Terms without our prior written consent; we may assign these Terms to an affiliated company or in connection with a merger, acquisition, or sale of assets, in which case we will notify you. A failure to enforce a provision is not a waiver of our right to enforce it later. You agree to comply with all applicable laws and regulations when using the Service.
22. Contact
Galveo GmbH Aachener Str. 37 50674 Cologne, Germany Email: [email protected] Contact form: listub.com/contact For company and legal details, see our Legal Notice (Imprint) page.